CAP in Northamptonshire

County-Wide Referral Network

CAP facilitated a consultative process to develop the affordable warmth element of the County’s Community Energy Strategy which identified that a clear priority was to develop a county-wide referral network. This is where CAP focussed its efforts, providing a tiered training model and producing an online Community Directory to help local organisations cross-refer clients.

Northamptonshire: Household Fuel Poverty

Using the Low Income High Costs (LIHC) definition of fuel poverty, 9.3% of the Local Authority of Northamptonshire householders are in fuel poverty which is 27,367 households. In 2011/12, as a region, the East Midlands recorded 3,900 excess winter deaths.


Community engagement

Deliver community awareness sessions at existing community events to promote the multi-agency referral network.

Reduce fuel costs for the fuel poor

Grants and subsidies checklists for key workers to assist those in receipt of key benefits.

Promote health care

An example is increasing access and uptake in influenza and pneumococcal vaccinations.

Solutions & Deliverables

The action plan developed with Northamptonshire County Council and its partners sought to meet the objectives outlined above by;

  • Facilitating the development of an affordable warmth action plan for the county.
  • Mapping the organisational benefits of the health sector engaging with fuel poverty activity.
  • Supporting the development of a county-wide referral network by
    • Producing a directory which records all existing affordable warmth related services throughout the county
    • Delivering energy awareness training packages to frontline staff
    • Providing 'train the trainer' course so that training can be provided on an ongoing basis
    • Delivering NEA's City & Guilds accredited Energy Awareness training and Fuel Debt Advice in the Community courses
    • Providing energy awareness sessions to local groups/residents to establish a network of Energy Champions
    • Running community awareness sessions at existing community events


Over the duration of CAP, we're proud to report the following accomplishments:


Community Events


People Reached


Stakeholders Reached


Frontline Staff Trained

Leading The Fight

We really proud of what the stakeholders and ourselves have managed to achieve. Making a difference in communities of interest by working together to tackle fuel poverty. Our hard work has allowed us to better understand community needs and build relationships between residents, community leaders, local authorities and charities.

Are You A Stakeholder?

If you’ve been inspired by the CAP programme and would like to discuss how NEA can support your activities, just get in touch.

I’d like to contact NEA