Focus On...

Raising Awareness of Fuel Poverty Issues and Resources

Focus Topics

Relevant Fuel Poverty Information Throughout The Year

Our monthly themes focus on current topics to help keep frontline workers and stakeholders informed and up to date with relevant information.


Ex Service Members

The serving and ex-service community may encounter a unique combination of issues that can place them in a particularly vulnerable position with their gas and electricity.

Dementia Awareness

Those living with or caring for people with dementia may use more gas and electricity resulting in higher energy bills. This article looks at support available to those living with dementia and their carers.

Energy Scams

We all receive visits, correspondence and emails for organisations purporting to provide a genuine service or too-good-to-miss offer. Unfortunately, many of these can be scams which affect the lives of millions.

Unpicking Energy Price Caps

Energy price caps have featured in the media over recent months but do you really know what they are and who will benefit? This article unpicks the detail, providing just the useful facts.

Dealing with damp and condensation

During the colder months, condensation becomes a major problem in many British homes. Our handy guide outlines some of the causes and solutions to common problems.

Fuel Debt and Trust Funds

People struggling to afford to pay energy bills might be able to take advantage of certain benefits, grants and help offered by the government and energy suppliers.

Carbon Monoxide Safety

Carbon monoxide is a huge threat potentially facing thousands of homes if people don't get meters checked and serviced. Advice on safety checks and eligibility for getting checked for free.

Warm Homes Campaign

The Warm Homes Campaign raises awareness of the challenges faced by those in fuel poverty, the difficult choices they have to make, and the solutions available.

Keeping Warm At Christmas

As people prepare for Christmas they face difficult choices about whether to heat their homes and forgo household necessities, or spending what they need to keep warm and avoid falling into debt.

Saving Money By Switching

Having loyalty to one energy supplier can often mean people are paying more than they should be for their energy. Advice on comparing tariffs and switching to help people save on energy bills.

Warm Home Discount

Many don't know that there is a government scheme helping people to be able to afford to heat their homes in winter. Advice on what this discount is, who is eligible and how it can be claimed.

Students Energy Efficiency Tips

For students and young people living away from home for the first time, paying for the household bills can be a shock. Advice to help students to save money and be aware of energy usage.

The Priority Services Register

The Priority Services Register (PSR) is a free service provided by energy suppliers and Network Operators that provides additional services to individuals in need or are vulnerable.


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