Saving Money By Switching

Where energy is concerned, it pays to shop around

Saving Money By switching

Where energy is concerned, it pays to shop around. Comparing and switching supplier or energy tariff can make a big difference to people's gas and electricity bills - with annual savings of around £300 available. *1

For anyone who has never compared energy tariffs or switched gas or electricity supplier, it may seem a daunting process. But it's actually quite simple. There's plenty of help available from reputable, independent sources that include tips and tools covering the essentials. These can be accessed online and over the telephone too.

Tools To Help Compare Supplier Tariffs

Energy around the home can be very expensive, which is not good news for students who are living away from home and paying energy bills for the first time. So, we have put together a list of top tips to reduce energy costs in student’s homes:

Citizens Advice guide: How to compare energy tariffs and deals (opens another website).
Get to grips with the questions to ask suppliers, using comparison websites and the information needed. Visit Website
Citizens Advice energy deal guide (opens another website).
Learn more about the benefits of taking on a new energy deal. Visit Website
Citizens Advice common energy tariffs explained (opens another website).
Explore the tariff types that may be best suited. Visit Website
Ofgem-accredited energy price comparison website (opens another website).
Online comparison service accredited under the Ofgem Confidence Code. Visit Website

Ofgem Accredited Price Comparison Websites

Important To Note Before Making The Switch...

Anyone who is in debt to their supplier or is a tenant will need to follow a different process for switching. Follow this link for more information: Citizens Advice Get a Better Energy Deal.

Householders should find out if their existing contract has an 'exit fee' for leaving early - it's usually on their bill.

Householders who have a smart meter will need to check their new supplier supports smart meters before they switch. You can still switch if it is going to be cheaper for you, however, you may have to go back to manual meter readings.

People who get the Warm Home Discount (£140) must check whether their new supplier offers the Warm Home Discount before they switch - they'll lose it if they don't.

Anyone who has applied for the Warm Home Discount but not yet got it will have to apply again if they switch supplier - they should check if their new supplier has different rules about who gets it.

Switching gas & electricity supplier - what information is needed?

To switch energy supplier householders need:

  • The postcode of the home
  • The name of the current supplier
  • An up-to-date meter reading
  • The name of the energy offer the householder is currently on
  • How much is spent on gas and electricity (can be found on a recent bill)
  • The bank details if the customer will be paying by direct debit
  • Meter Point Access Number 'MPAN' (can be found on a recent bill)
  • Meter Point Reference Number 'MPRN' (can be found on a recent bill)

How Long Does It Take To Switch Supplier?

Switching supplier can take up to 21 days (plus a 14 day cooling-off period). In most cases, it is around 17 days and the new supplier will confirm the date from the switch.

If you change your mind

You have 14 days to cancel a switch from the date you start a contract with a new supplier. This period is also referred to as a 'cooling-off period'. After this timeframe, there may be a cost to exit the contract depending on your agreement. You must contact your supplier to cancel any contract.

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