There are two eligibility groups who can claim the Warm Home Discount.
1 Core Group
An individual will get the discount automatically if they are eligible under the 'Core' group provided:
- Their electricity supplier participates in the scheme (check the list below)
- Their name, or their partner's, appears on the bill; and
- They are in receipt of the Guarantee Credit element of Pension Credit (even if they get Savings Credit too).
Eligibility through this group means there is no need to apply.
2 The Broader Group
If a person is not eligible under the Core Group, they might be eligible under the Broader Group. However, it is important to note that only a limited number of people can be accepted into the Broader Group. Suppliers operate on a 'first come, first served' basis and will close their scheme once their limit has been reached. Most suppliers' schemes are now open, so applying early is essential.
The standard eligibility for this group is set by the regulator, Ofgem, and is shown below.
Income Support or Income-based Jobseeker's Allowance, with any of following:
- a disability or pensioner premium
- a child who is disabled
- Child Tax Credit (CTC) that includes a disability or severe disability element
- a child under 5 years living with them
Income-related Employment and Support Allowance, which includes a support or work-related component with any of the following:
- a severe or enhanced disability premium
- a pensioner premium
- a child who is disabled or under 5 years living with them
- CTC that includes a disability or severe disability element
Broader Group Application
Individuals who think they may be eligible under the Broader Group must apply to their energy supplier each year, usually via an online application on the energy supplier's website. The details of each of the main energy suppliers have been detailed below: