1. 2020 Smart Energy GB in Communities Programme
NEA leads part of Smart Energy GB's partnerships programme working with trusted intermediaries to support people who might otherwise experience a barrier to engaging with the smart meter rollout.
2. Ex Service Members
Key Considerations For Ex-Service Personnel
The serving and ex-service community may encounter a unique combination of issues that can place them in a particularly vulnerable position with their gas and electricity.
3. Funding support
Funding support
Warm Home Discount (WHD) is a government-led scheme regulated by Ofgem that offers extra support to customers who may be struggling to afford their energy.
4. Dementia Awareness
Support information for people living with Dementia
Those living with or caring for people with dementia may use more gas and electricity resulting in higher energy bills. This article looks at support available to those living with dementia and their carers.
5. Templed Poster Digwyddiad Ynni Hwylus
Templed Poster Digwyddiad Ynni Hwylus
Poster drafft i sefydliadau eu defnyddio wrth gynnal digwyddiadau sy'n ymwneud ag ynni. Gellir personoli'r poster gyda logos a manylion y digwyddiad.
6. Pum Cam Syml i Reoli Eich Biliau Ynni
Pum Cam Syml i Reoli Eich Biliau Ynni
Cyngor uniongyrchol ar gyfer rheoli'ch biliau ynni i'ch helpu i fforddio i gadw'n gynnes.
7. Pecyn Cyngor Ynni ar gyfer Cartrefi heb Nwy Prif gyflenwad
Pecyn Cyngor Ynni ar gyfer Cartrefi heb Nwy Prif gyflenwad
Cyngor ymarferol ar arbed ynni a lleihau costau tanwydd ar gyfer cartrefi oddi ar y grid nwy prif gyflenwad.
8. Delio â Lleithder a Chyddwysiad
Delio â Lleithder a Chyddwysiad
Mae'r daflen hon yn esbonio sut y cafodd llaith a chyddwysiad ei achosi â'r effaith y gallai ei gael ar gartref yr unigolyn. Mae'n darparu'r awgrymiadau gorau i leihau cyddwysiad yn y cartref.
9. Carden Sgorio Cwis Lluniau
Carden Sgorio Cwis Lluniau
Cardiau Sgorio i chwaraewyr y Cwis Lluniau i nodi eu hatebion. Gweler Cyfarwyddiadau Cwis Lluniau am ragor o wybodaeth.
10. Atebion Cwis Lluniau
Atebion Cwis Lluniau
Yr atebion i'r Gêm Cwis Lluniau. Gweler Cyfarwyddiadau Cwis Lluniau am ragor o wybodaeth.
11. Cwis Lluniau
Cwis Lluniau
Mae arbed arian yn hawdd gyda'r cwis lluniau hwn. Gweler Cyfarwyddiadau Cwis Lluniau am ragor o wybodaeth.
12. Cyfarwyddiadau Cwis Iluniau
Cyfarwyddiadau Cwis Iluniau
Cyfarwyddiadau ar gyfer gêm effeithlonrwydd ynni aml-ddewis y gellir ei chwarae mewn digwyddiadau ynni i wneud ymwybyddiaeth effeithlonrwydd ynni yn fwy hwylus a chofiadwy!
13. Gêm Watedd
Gêm Watedd
PowerPoint y Gêm Watedd. Gellir cyflwyno'r gêm hon fel PowerPoint ond mae'n gweithio'n well os gopïwch y lluniau ar gerdyn (A3 neu fwy!!). Gweler Cyfarwyddiadau'r Gêm Watedd am ragor o wybodaeth.
14. Cwis Arbed Ynni
Cwis Arbed Ynni
Cwis hwylus yw hwn i'w ddefnyddio mewn digwyddiadau neu weithdai ynni i gynorthwyo'r rhai sy'n mynychu i ddeall sut eu bod nhw'n ynni effeithlon (neu os nad ydynt!). Nôd y cwis yw canfod a yw'r rhai sy'n cymryd rhan yn 'arbedwyr ynni' neu 'wastraffwyr ynni'.
15. Cyfarwyddiadau Gêm Watedd
Cyfarwyddiadau Gêm Watedd
Wedi'i ddatblygu a'i atgynhyrchu gyda chaniatâd Ymddiriedolaeth Gofal Sylfaenol Bolton a Chyngor Bolton, mae'r Gêm Watedd yn gêm ryngweithiol hwylus y gellir ei chwarae mewn unrhyw ddigwyddiad er mwyn helpu i godi ymwybyddiaeth o faint mae eitemau cartref bob dydd yn costio i'w defnyddio, i helpu preswylwyr tai i reoli eu hegni'n well. Mae'r ddogfen hon yn darparu cyfarwyddiadau llawn i'r rhai sydd am redeg y Gêm Watedd. Mae'r gêm yn gweithio'n gystal hefyd fel cyflwyniad PowerPoint neu ar gardiau wedi'u hargraffu.
16. Cardiau Bingo wedi'u hargraffu o flaen llaw
Cardiau Bingo wedi'u hargraffu o flaen llaw
Cardiau bingo wedi'u hargraffu gyda 6 rhif. Gweler Cyflwyniad a Chyfarwyddiadau Bingo Ynni am ragor o wybodaeth.
17. Carden Galw Bingo Ynni 1 – 40
Carden Galw Bingo Ynni 1 – 40
Rhifau Bingo gydag awgrymiadau arbed ynni. Gweler Cyflwyniad a Chyfarwyddiadau Bingo Ynni am ragor o wybodaeth.
18. Cyflwyniad a Chyfarwyddiadau Bingo Ynni
Cyflwyniad a Chyfarwyddiadau Bingo Ynni
Mae Ynni Bingo yn gêm ryngweithiol hwylus y gellir ei chwarae mewn unrhyw ddigwyddiad er mwyn helpu i godi ymwybyddiaeth o effeithlonrwydd ynni gan ganiatáu i chwaraewyr gael gêm o bingo, wrth dderbyn ffeithiau am fesurau arbed ynni gyda phob rhif a elwir. Mae'r ddogfen hon yn darparu cyfarwyddiadau llawn i'r rhai sydd am gynnal gêm o Bingo Ynni.
19. Cwis Lluniau Pecyn Cychwyn
Cwis Lluniau Pecyn Cychwyn
Mae'r pecyn hwn yn cynnwys popeth sydd ei angen arnoch i hyrwyddo a rhedeg sesiwn cwis lluniau cymunedol. Mae cyfarwyddiadau llawn wedi'u cynnwys ond gallwch addasu'r cwis, fodd bynnag, mewn unrhyw ffordd!
20. Bingo Ynni Pecyn Cychwyn
Bingo Ynni Pecyn Cychwyn
Mae'r pecyn hwn yn cynnwys popeth sydd ei angen arnoch i hyrwyddo a rhedeg sesiwn bingo ynni cymunedol. Darllenwch trwy'r ddogfen Cyflwyniad a Chyfarwyddiadau Bingo Ynni yn gyntaf am awgrymiadau ar sut i gael y gorau ô'ch sesiwn.
21. Cardiau Bingo Gwag
Cardiau Bingo Gwag
Cardiau bingo gwag am 3 i 6 gemau rhif. Gweler Cyflwyniad a Chyfarwyddiadau Bingo Ynni am ragor o wybodaeth.
22. Cymraeg
Wefan Gweithrediad Cymunedol ar Dlodi Tanwydd
Croeso i'r adran iaith Gymraeg o wefan Gweithrediad Cymunedol ar Dlodi Tanwydd! Ers ei lansio ym 2016, mae'r wefan wedi gwneud gwybodaeth ymarferol ac adnoddau ar gael i grwpiau ac asiantaethau lleol di-ri, gan eu helpu i helpu eraill sy'n byw mewn tlodi tanwydd (1). Am fod bron i un o bob pedair aelwyd yng Nghymru yn byw mewn tlodi tanwydd a hyd at 65% o bobl yn siarad Cymraeg (2) mewn rhai ardaloedd, roeddem yn meddwl ei bod hi'n bwysig gwneud ein hadnoddau mwyaf poblogaidd yn 'y gymuned' ar gael yn yr iaith Gymraeg. Gobeithiwn y bydd yr adnoddau hyn â'r pecynnau cychwynnol yn ddefnyddiol. Dylech eu lawr lwytho mor aml ag y dymunwch a chofiwch ymweld â'r brif wefan am dudalennau adnoddau a gwybodaeth eraill (yn Saesneg). Hoffai NEA ddiolch i Dîm Adran Yr Iaith Gymraeg British Gas am eu cymorth wrth gyfieithu'r adnoddau hyn.
24. Energy Bingo Callers Card 1 to 20
Energy Bingo Callers Card 1 to 20
Ideas for your bingo caller to use whilst running your own Energy Bingo event, each one relates to an energy saving tip!
25. Energy Bingo Callers Card 1 to 40
Energy Bingo Callers Card 1 to 40
Ideas for your bingo caller to use whilst running your own Energy Bingo event, each one relates to an energy saving tip!
26. Energy Bingo Intro and Instructions
Energy Bingo Intro and Instructions
Everyone loves a game of bingo and this energy efficiency version gives you the opportunity to provide valuable energy saving tips in a fun environment.
27. Pre-printed Bingo Cards
Pre-printed Bingo Cards
Complete with 6 number and images these neat little cards will allow you to conduct a quick game of Bingo or several quick games depending on how long you are wanting your session to take.
28. A Guide To Develop And Deliver A Localised Workshop
A Guide To Develop And Deliver A Localised Workshop
Running Localised Workshops for leaders/members of local community groups can help increase capacity to tackle fuel poverty whilst connecting with some harder to reach people. Benefit from the experiences of others by using this guide to help you develop and deliver a workshop in your area.
29. Attendance Sheet Template
Attendance Sheet Template
Keep a record of who attends your Localised Workshop using this handy template.
30. Ideas Into Action Template
Ideas Into Action Template
Making action planning easy, this template provides a format that can be adapted to suit your own requirements.
31. Invite Flyer Poster Template
Invite Flyer Poster Template
A handy editable poster which can be used or adapted to promote your Localised Workshop.
32. Prize Draw Acceptance Form Template
Prize Draw Acceptance Form Template
A basic acceptance form template that can be adapted to suit local purposes.
33. Workshop Presentation Template
Workshop Presentation Template
A detailed PowerPoint presentation to support the delivery of a Localised Workshop. This is an editable resource which can be changed to include local, relevant information.
34. Energy Scams
Tips to avoid falling victim
We all receive visits, correspondence and emails for organisations purporting to provide a genuine service or too-good-to-miss offer. Unfortunately, many of these can be scams which affect the lives of millions.
35. Unpicking Energy Price Caps
What they are and who will benefit?
Energy price caps have featured in the media over recent months but do you really know what they are and who will benefit? This article unpicks the detail, providing just the useful facts.
36. Citizens Advice Wheels to Warmth
Where will my office be today? One day it may be a pub car park, the next a village green – one thing is certain it's not the same two days in a row. And that's the beauty of our 'Wheels to Warmth' project enabling us to help to tackle fuel poverty in the heart of some of the more isolated communities in rural Derbyshire.
37. Dealing with damp and condensation
A major problem in many British homes
During the colder months, condensation becomes a major problem in many British homes. Our handy guide outlines some of the causes and solutions to common problems.
38. Smart Meters
Smart Meter Information For Households
Smart meters are the new generation of gas and electricity meters which are installed by energy suppliers; they make it even easier to keep control of a household's energy.
39. Smart Energy GB Programme
Training & Funding Up To £25,000
NEA is pleased to announce that the 2019 Smart Energy GB programme launches on the 7th March, with support and funding being targeted to organisations reaching people over the age of 65.
40. Increasing Capacity to Tackle Fuel Poverty
Localised Workshops
Localised Workshops can be used to educate, update and raise awareness, but equally, they can be used for local authorities, charities and community organisations to work with community members.
41. Localised Workshop Kit
Starter Kit For Localised Workshops
To build capacity to identify and tackle fuel poverty in each locality and neighbourhood, we need to enlist the support of a diverse range of individuals/groups.
42. Warming Up Britain
Community Event Case Studies
Use our map and calendar directory to view community initiatives and details of the work and partnerships behind them.
43. Ruth Winston
Warming Up Britain Case Study
Two energy efficiency awareness sessions, energy bingo and advice in London.
44. Tuntum
Warming Up Britain Case Study
Affordable warmth workshop to discuss issues and experiences as well as provide useful information and advice.
45. BassetLaw Action Centre
Warming Up Britain Case Study
Fuel poverty workshops, community groups and open days organised over seven months in Nottingham without a budget.
46. Winterton Disabled Group
Warming Up Britain Case Study
Energy awareness and Wattage Game session at Winterton Methodist Church Hall
47. Menter Cwm Gwendraeth Elli
Warming Up Britain Case Study
One day fuel club conference with speakers and workshops in Gwendraeth Valley
48. Age Concern
Warming Up Britain Case Study
Fuel poverty drop-in sessions to help increase knowledge and confidence on energy saving and affordable warmth.
50. Focus On...
Raising Awareness of Fuel Poverty Issues and Resources
Our monthly themes focus on current topics that keep frontline workers and stakeholders informed and up to date.
51. Warm Home Discount
Helping fuel poor and vulnerable households
Many don't know that there is a government scheme helping people to be able to afford to heat their homes in winter. Advice on what this discount is, who is eligible and how it can be claimed.
52. Fuel Debt and Trust Funds
Help offered by the government and energy suppliers
People struggling to afford to pay energy bills might be able to take advantage of certain benefits, grants and help offered by the government and energy suppliers.
53. Carbon Monoxide Safety
Advice on safety checks, symptoms and prevention
Carbon monoxide is a huge threat potentially facing thousands of homes if people don't get meters checked and serviced. Advice on safety checks and eligibility for getting checked for free.
54. The Priority Services Register
Additional Services For Individuals In Need
The Priority Services Register (PSR) is a free service provided by energy suppliers and Network Operators that provides additional services to individuals in need or are vulnerable.
55. Students Energy Efficiency Tips
Written By Students For Students
For students and young people living away from home for the first time, paying for the household bills can be a shock. Advice to help students to save money and be aware of energy usage.
56. Saving Money By Switching
Where energy is concerned, it pays to shop around
Having loyalty to one energy supplier can often mean people are paying more than they should be for their energy. Advice on comparing tariffs and switching to help people save on energy bills.
57. Keeping Warm At Christmas
As people prepare for Christmas they face difficult choices
As people prepare for Christmas they face difficult choices about whether to heat their homes and forgo household necessities, or spending what they need to keep warm and avoid falling into debt.
58. Warm Homes Campaign
Raising awareness of the challenges faced by those in fuel poverty
The Warm Homes Campaign raises awareness of the challenges faced by those in fuel poverty, the difficult choices they have to make, and the solutions available.
62. Top 10 Tips
Top 10 tips to stay warm and healthy
Improving the energy efficiency of your home is one if the ways in which you can stay warm and healthy, Simply by improving your insulation and making small changes to how you use energy can help you save money on your energy bills is one such measure.
63. Can This Website Help Me?
A short video highlighting core features of the website.
64. The Story Behind This Website
Our new fuel poverty tackling resource hub website has launched!
65. Green Business Podcast with Jenny Saunders CEO of NEA
Sebastiaan Van Dort interviews Jenny Saunders CEO of NEA for the Green Business Podcast.
66. Cookies
Website Stored Data Policy
An HTTP cookie (also called web cookie, Internet cookie, browser cookie or simply cookie), is a small piece of data sent from a website and stored in the user's web browser while the user is browsing.
69. Google Site Map
70. Maureen Fildes
Maureen Fildes - NEA Coordinator
Getting the support of the most senior person in your organisation will help you integrate fuel poverty into everyday work.
71. NEA Website
NEA Website
NEA, the UK's leading fuel poverty charity, have their own site which is full of useful information.
72. Causes and symptoms of fuel poverty
Causes and symptoms of fuel poverty
There are symptoms to look for to recognise if the household might be struggling with their heating or energy bills this guide will assist you in what to look for.
73. Practical Solutions and help available
Practical Solutions and help available
Householders who own or privately rent their home AND live in a home that is energy inefficient (homes with an F or G efficiency rating) AND receive a means tested benefit may qualify for a free tailored package of improvements that will help to make their home warmer and reduce energy bills.
74. Using your central heating system
Using your central heating system
Central heating is designed to keep all or most of the house warm from a single, central point of heat, such as a boiler. Boilers use a variety of fuels such as solid fuel, oil, liquid petroleum gas (LPG) or natural gas to heat water which is carried around the home through pipes. The heat is then emitted into the room, usually through radiators.
75. Home energy checklist
Home energy checklist
This is a list of changes you can make immediately around your home that may help to reduce your gas and electricity bills.
76. Dealing with damp and condensation
Dealing with damp and condensation
During the colder months condensation becomes a major problem in many British homes. It is caused when warm moist air hits a cold surface such as a window or external wall and condenses, running down the cold surface as water droplets.
78. Newsletter
79. How to use your Economy 7 tariff
How to use your Economy 7 tariff
Many properties use electric night storage heaters as an alternative to gas central heating. The storage heater uses Economy 7 or Economy 10 tariff and heats up using a less expensive electricity tariff rate (night time) and then gradually releases the heat the following day.
80. How to read your gas bill
How to read your gas bill
This useful guide breaks down each key component of any gas bill busting through the jargon that some may find overwhelming.
81. How to read your gas & electricity meter
How to read your gas & electricity meter
It is important to be able to read your meters to make sure you are giving your energy supplier up-to-date readings which ensures they can provide you with an accurate bill and not one based on estimates.
82. How to read your electricity bill
How to read your electricity bill
This useful guide breaks down each key component of any gas bill busting through the jargon that some may find overwhelming.
83. Energy Champions Kit
Community Energy Champions Project
How to run an event to encourage Energy Champions with rewards and training guides.
84. Referral Toolkit For Frontline Workers
Referral Toolkit For Frontline Workers
Recognising someone who is in fuel poverty may not be as easy as you would think.Many fuel poor households keep their temperatures below the recommended range so energy bills may not always be an accurate way of assessing if they are likely to be in fuel poverty.
85. NEA News Release Liverpool CAP Energy
NEA News Release Liverpool CAP Energy
Councillors Ann O’Byrne and Steve Radford made it a full house when they joined local Liverpool residents to play energy efficiency bingo – a game which incorporates energy saving tips - and learn more about staying warm in their homes.
86. Fuel Debt Advice Bulletin December 2016
Fuel Debt Advice Bulletin December 2016
This edition of the Fuel Debt Advice Bulletin will summarise some of the key topics that could affect or help the provision of fuel debt advice.
87. Fuel Debt Advice Bulletin August 2017
Fuel Debt Advice Bulletin December 2017
This edition of the Fuel Debt Advice Bulletin will summarise some of the key topics that could affect or help the provision of fuel debt advice.
88. Fuel Debt Advice Bulletin August 2018
Fuel Debt Advice Bulletin August 2018
This edition of the Fuel Debt Advice Bulletin will summarise some of the key topics that could affect or help the provision of fuel debt advice.
89. Establishing A Steering Group
Establishing A Steering Group
Affordable warmth strategies provide a framework for action on fuel poverty at a local level. Strategies promote policy and service integration and they may also help to meet other corporate and community commitments particularly in the health, housing, regeneration and environmental sectors.
90. Enfield Warmer Homes Strategy
Enfield Warmer Homes Strategy
Warmer Homes was a community initiative developed in consultation with a number of voluntary and statutory organisations.
91. Fun Energy Event Poster Template
Fun Energy Event Poster Template
A handy starter poster, that is fully editable, to advertise your event locally.
92. Energy Awareness Session Poster Template
Energy Awareness Session Poster Template
An editable poster which can be used for your own energy awareness events.
93. Community Energy Champion Awareness Session Template
Comm, Energy Champion Template
A PowerPoint presentation laying out the ways in which people can help themselves. This is editable and therefore can be changed to include local, relevant information.
94. Community Energy Champion Awareness Certificate
Community Energy Champion Awareness Certificate
Reward and recognise your Energy Champions with personalised certificates for attending your event.
95. AWS Development Process
Affordable Warmth Scheme Development Process
Affordable warmth strategies are designed to meet corporate and community plan objectives in a planned and systematic way.
96. Wattage Game Instructions
Wattage Game Instructions
Developed and reproduced with the permission of Bolton Primary Care Trust and Bolton Council this game was originally designed as a guess the wattage exercise and can still be used that way, but we have also developed a version which shows the cost of each appliance so that participants can make sensible choices around energy efficiency.
97. Picture Quiz Answers
Picture Quiz Answers
Answers for the Picture Quiz for use by the organiser.
100. Picture Quiz Instructions
Picture Quiz Instructions
Making awareness of energy efficiency fun also makes it more memorable. Try this activity with groups, it's a multiple choice quiz so everyone can join in and if you can have a small prize available, even better!
102. Energy Saver Quiz
Energy Saver Quiz
Are you an energy saver or energy waster? This quick quiz will get people thinking.
103. Wattage Game (with costs)
Wattage Game (with costs)
How much does is cost to run a washing machine for 90 minutes? This fun game gives you and a community group valuable food for thought. Developed and reproduced with the permission of Bolton Primary Care Trust and Bolton Council.
104. Wattage Game
Wattage Game
How many Watts do you need to run a washing machine for 90 minutes? This fun game gives you and a community group valuable food for thought. Developed and reproduced with the permission of Bolton Primary Care Trust and Bolton Council.
105. Other Useful Sites
Fuel Poverty Related
Links we think are useful to some of our stakeholder sites. There you will find further reading and resources.
106. Tracy Norris
Maureen Fildes - NEA Coordinator
When I go through the Energy Saving Quiz I always explain what I would spend my savings on - a day out, a new lipstick, winter coat, better food in the cupboard - especially around the no cost savings that can be made e.g. closing internal doors. I know that it’s not a lot financially but if we can help individuals make the connection then it’s a job done.
107. Lesley Tudor-Snodin
Lesley Tudor-Snodin,NEA
Until we raise building standards for residential dwellings we are never going to be able to successfully eradicate fuel poverty.
108. Maureen Fildes
Maureen Fildes - NEA Coordinator
When I go through the Energy Saving Quiz I always explain what I would spend my savings on - a day out, a new lipstick, winter coat, better food in the cupboard - especially around the no cost savings that can be made e.g. closing internal doors. I know that it’s not a lot financially but if we can help individuals make the connection then it’s a job done.
109. Lorraine Donaldson
Lorraine Donaldson - NEA Coordinator
Relatively cheap prizes help encourage people to attend community engagement events such as bingo - but make sure they're energy efficient!
110. Lorraine Donaldson
Lorraine Donaldson - NEA Coordinator
Don't start from scratch - check out the resources on this website before developing anything new.
111. Lorraine Donaldson
Lorraine Donaldson - NEA Coordinator
A well informed, motivated 'energy champion' can help you reach far more people than you might expect.
112. Lorraine Donaldson
Lorraine Donaldson - NEA Coordinator
Make sure there's a need for and interest in training on fuel poverty before you commit.
113. Lorraine Donaldson
Lorraine Donaldson - NEA Coordinator
Make your activity relevant to your audience. Help them visualise what they can save financially, give them a need to make savings.
114. Carole Morgan-Jones
Carole Morgan-Jones - NEA Coordinator
Terminology is important – many people don't understand the term 'fuel poverty' - so use words they can understand like 'keeping your home warm', 'struggling to pay your energy bill' etc.
115. Carole Morgan-Jones
Carole Morgan-Jones - NEA Coordinator
Leadership - Try to get your senior managers to embed fuel poverty objectives into appraisals - if you're going to be appraised on it you are more likely to deliver action.
116. Carole Morgan-Jones
Carole Morgan-Jones - NEA Coordinator
Training - Training internal staff from your organisation to raise awareness of the issue of affordable warmth is just as relevant as getting the message out to external stakeholders. This doesn't have to be formal training – you can use short briefing sessions/newsletters/social media etc.
117. Carole Morgan-Jones
Carole Morgan-Jones - NEA Coordinator
Recruit a champion – Getting a senior champion or political stakeholder on board can support your efforts and mobilise others to take action.
118. Carole Morgan-Jones
Carole Morgan-Jones - NEA Coordinator
Statistics – Using local data and statistics (not just fuel poverty, but Excess Winter Deaths, fuel debt figures) can be very helpful in helping you to 'sell' the issue to senior stakeholders and evidencing the need when applying for funding to support your local activities.
119. Carole Morgan-Jones
Carole Morgan-Jones - NEA Coordinator
Affordable Warmth Groups - Try setting up an Affordable Warmth Group with relevant partners – it's a good way of developing a multi-agency and joined up approach.
120. Carole Morgan-Jones
Carole Morgan-Jones - NEA Coordinator
Community events - Keep it fun and interactive.
121. Carole Morgan-Jones
Carole Morgan-Jones - NEA Coordinator
Communicating your efforts - don't forget the importance of communicating and celebrating what you are doing. Utilise all avenues available eg newsletters/press releases/personal stories to highlight the issue/social media.
122. Carole Morgan-Jones
Carole Morgan-Jones - NEA Coordinator
Try and get some funding for an award scheme to recognise efforts, and to celebrate and share good practice.
123. Saleem Sheikh
Saleem Sheikh - NEA Coordinator
Community Energy Champions work closely with the local community. They are usually community volunteers and/or members of a Residence Association that meet at regular intervals in the evening. In order to gain maximum benefit, Energy Awareness sessions must be arranged to suite the target audience at a time and place convenient to community members.
124. Salem Sheikh
Saleem Sheikh - NEA Coordinator
Enlist the support of Energy Champions to participate in Focus Groups on Energy Issues. Specific board members of the Residence Association are also very keen to spread the message to neighbouring Associations. The engagement with officers from the Local Authority as a stakeholder is crucial to providing the most upto date Energy related information to the community.
125. Salem Sheikh
Saleem Sheikh - NEA Coordinator
Leaflets and relevant energy related information must be translated to accommodate the diverse community urban areas. Picture graphics would help.
126. Salem Sheikh
Saleem Sheikh - NEA Coordinator
Accommodate audience with Hearing Impairment (perhaps provide a hearing loop) engage a British Sign Language practitioner.
127. Salem Sheikh
Saleem Sheikh - NEA Coordinator
Use Soft-Touch questionnaire for Evaluation and Feedback from the audience. People are put off by lengthy feedback questionnaires.
128. Diane Bland
Diane Bland - NEA Coordinator
Identify the perspectives and agendas of partners and ensure the project helps meet these.
129. Diane Bland
Diane Bland - NEA Coordinator
Ensure buy in from staff at the correct level is sought at initial discussions/meetings. Failure to do this can result in inactivity and little recognition from an organisation as a whole and disappointment for funders. Dealing with well intentioned staff but who have no decision making powers can lead to poor outputs and outcomes.
130. Diane Bland
Diane Bland - NEA Coordinator
When dealing with a group of combined authorities, gaining consensus on what activities to deliver can be challenging. It may therefore be best to go in with a list of suggested activities / outcomes.
131. Diane Bland
Diane Bland - NEA Coordinator
Seek intelligence from colleagues with previous knowledge of a particular area or organisation before making an approach.
134. Diane Bland
Diane Bland - NEA Coordinator
In a local scheme added value can be achieved by integrating work on energy, financial inclusion and the health and care agendas.
135. Jimmy Pugh
Jimmy Pugh - NEA Coordinator
Do something different than a stall giving leaflets out – yep Bingo / Picture quiz, lucky dip, spin the wheel always with prizes - it works.
136. Jimmy Pugh
Jimmy Pugh - NEA Coordinator
Make it more of a social occasion tea and biscuits or if budget allows sandwiches – getting people to relax is the way for them to open up and are a lot more receptive.
137. Jimmy Pugh
Jimmy Pugh - NEA Coordinator
Avoid doing a stand alone event on energy try to do a mix and match event with different kinds of advice / information e.g. health, fire safety etc. and always with local, trusted, established partners.
138. Jimmy Pugh
Jimmy Pugh - NEA Coordinator
Ensure publicity goes out well in advance make it eye catching and it is in a venue you have already checked out that is regularly used.
139. Jimmy Pugh
Jimmy Pugh - NEA Coordinator
Engage with local organisations and deliver jointly sends out a stronger message that everyone is working together towards a common goal. Doing a joint event is also likely to attract a "big hitter" as a keynote speaker.
140. Jimmy Pugh
Jimmy Pugh - NEA Coordinator
Ensure if attending a joint event to speak or compare notes with other speakers if possible to ensure there is not duplication of crossed wires messages.
141. Danni Crosland
Danni Crosland - NEA Coordinator
Always ensure you consider the priorities of the person you are speaking to – with cut backs, and stretched resources tackling fuel poverty will often not be a priority. You need to make it simple to identify how action on affordable warmth could help support their wider strategic or operational aims/objectives.
142. Danni Crosland
Danni Crosland - NEA Coordinator
Take time to scope and research what provisions are already in place, parachuting in will neither be welcome nor conducive to legacy planning.
143. Danni Crosland
Danni Crosland - NEA Coordinator
Research the local policy and strategic landscape – identify where benefits could be galvanised through fuel poverty work and utilise this to encourage engagement with the services/support being offered.
144. Danni Crosland
Danni Crosland - NEA Coordinator
Play back cost benefits – nothing speaks louder than £ and p.
145. British Gas Energy Trust
Helping people get back on their feet and remain debt free
An independent Charitable Trust established in 2004. The Trust contributes to the relief of poverty, with a particular focus on fuel poverty. The Trust provides funds to charitable advice agencies based in England, Scotland and Wales for Local Advisors to deliver specialist money and fuel debt advice services in communities.
146. British Gas The Source
Useful tips, helpful information
Useful tips, helpful information and personal stories from British Gas
147. Simple Energy Advice
Impartial and Independent Energy Advice
Useful information and energy advice.
148. Energy Champions
Spread the word on ways to save energy and money
Energy Champions spread the word on ways to save energy and money
149. Energy Makeover
How school kids helped secure an energy makeover
For Ysgol Hiraddug school in Denbighshire, North Wales, winning a Generation Green makeover courtesy of British Gas saves them money, day in, day out.
150. Affordable Warmth
Affordable Warmth Resources
Proven strategies and how they were developed alongside CAP for measured successes.
151. Impact Report
How CAP Affected Peoples Lives
How the CAP programme has affected the lives of thousands of people around the UK, our statistical analysis and the lessons we've learned.
153. Knowledge & Resources
Download, Learn & Join The Fight
Resource section where you can locate suitable guides, resources and downloads.
154. Cold Homes Toolkit
Cold Homes Toolkit - Resources
We’ve been working with Cornwall Council to make toolkits to help Local Authorities and Health Trusts to tackle fuel poverty. Benefits include better standards of living, improved and more energy efficient houses, fewer avoidable winter deaths and reduces costs for the health, wellbeing and care services. Based on good practice from across England, the toolkits offer useful insight on the most effective ways of working, along with helpful case studies, and useful resources.
157. NEA Response to Energy and Climate Change Report.
Following the publication by the Energy and Climate Change Committee of their report on home energy efficiency and demand reduction this weekend, National Energy Action (NEA) has released the following statement:
158. Community Action Awards 2014 - 2016
Working together to tackle fuel poverty in local communities, in association with the Department of Energy and Climate Change and British Gas.
159. BBC Panorama - Too Poor to Stay Warm
BBC's Panorama correctly highlights that it is completely unacceptable that in the 21st century people are still becoming ill and dying needlessly in the UK because they live in cold homes.
160. Orientation For Newcomers
Getting The Most From This Website
A Short Guide To Getting The Most From This Website For Fuel Poverty Tackling Stakeholders.
161. Tags
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163. Event Comment
164. Community Event
165. Calendar Month
166. Fuel Poverty Tackling Articles
Fuel Poverty Articles
Articles, podcasts and videos related to community action on tackling fuel poverty.
167. Funding & Finance
Funding & Finance Resources
Energy suppliers support and Government and local schemes for householders.
168. Referral Pathways
Referral Pathways Resources
Criteria checklists for the fuel poor with guidance on referrals with handouts and website links.
169. Community Engagement
Community Engagement Resources
Tips and energy conserving actions for making the most of what is available to householders.
170. Bill Management Open Days
Bill Management Resources
Activities and quizzes to use in local initiatives and awareness drives geared towards householders.
171. Awareness Raising
Awareness raising locally and regionally
A collection of briefings and presentations that have worked well locally and regionally.
172. Affordable Warmth Kit
Affordable Warmth Kit
Designed to meet corporate & community planned objectives in a considered & systematic way.
173. Community Bingo Kit
Community Bingo Kit
Tips and guides for key workers and frontline staff for delivery to residents.
174. Referral Pathway Kit
Example Referral Pathway Kit
Examples of good practice and referral pathway checklists for use with clients.
175. Starter Kits
Fuel Poverty Tackling Starter Kits
We've created a set of starter kit resource bundles designed to address common challenges that arise in various fuel poverty tackling initiative scenarios
177. Confirm Newsletter
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178. Newsletter Reader
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180. Newsletter Activated Email
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182. Privacy
Website Privacy Policy
This privacy policy discloses the privacy practices for https://www.fuelpovertyresource.org.uk/.
183. Resources and Guides
Resources and Guides
British Gas and National Energy Action (NEA) have been partners for over 30 years, delivering training, projects, and campaigns together to address fuel poverty. This website is a resource hub for others who wish to learn from our combined experience in order to start their own fuel poverty initiatives.
184. Practitioner Top Tips
Practitioner Tips For Success
These practitioners have been where you are now so why not learn from them. Some top tips and great advice that they have gained from their experiences.
185. Our Story & Vision
A Mission To End Fuel Poverty
Our partnership has enabled us to reach individuals and communities from across the UK
186. Community Action
How Fuel Poverty Community Action Helps
A look at what makes up a community fuel poverty initiative and how they benefits vulnerable sections of society.
187. Effects On Communities
Wider Implications Of Fuel Poverty
As well as the effect on individuals, what are the wider effects of fuel poverty in our communities and how does it affect infrastructure and healthcare?
188. Knowledge & Resources
Download, Learn & Join The Fight
We've undertaken hundreds of hours of research and learned many lessons which are documented here in PDF format. Download essential knowledge and resources
189. Contact Us
Stakeholder Enquiries
Have any questions? Do you want to speak to our experienced staff and project coordinators about your area? Contact us via your preferred medium below.
190. Fuel Poverty
Facts and Statistics
Facts and statistics about fuel poverty. Highlighting the issues and affects, and how our fuel poverty resource hub can help promote community action.
191. Quickstart Toolkit
1 Minute Stakeholder QuickStart
Want to get involved but don't know where to start? Answer a few simple questions, and we'll recommend suitable resources that are relevant to you.
192. Resources & Downloads
Download Articles And Resources
We've learnt a lot from CAP and we're sharing it in single and bundled PDF format to help you get involved tackling fuel poverty in your community.
193. Practitioner FAQs
Frequently Asked Questions
We've helped hundreds of people start their journey into tackling fuel poverty, so we've collated the most frequently asked questions for you to peruse.
194. CAP Around The UK
CAP Across Eight Localities
A detailed look at the fuel poverty challenges faced and community action initiatives delivered by CAP in our eight key UK localities.
195. Contact Thank You
Thanks for getting in touch, we'll reply as soon as possible.
Thanks for getting in touch.
196. Liverpool
CAP In Liverpool
Using the Low Income High Costs (LIHC) definition of fuel poverty, 14.4% of Liverpool householders are in fuel poverty which is 29,484 households. Liverpool is ranked 20th out of 326 local authority areas in England, so CAP were keen to get involved and make a difference.
197. Over 50's Energy Workshop
Enfield Council
Simon Heaton lives in Enfield and volunteers with the Over 50s Forum. He read about the energy efficiency 'train the trainer' sessions offered through the Community Action Partnership and decided to get involved.
198. Search Results
Search content using keywords
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